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ALLDATA has added more than 300,000 non-OE interactive color wiring diagrams to its flagship automotive digital repair solutions, ALLDATA Repair® and ALLDATA Collision®. The addition of these non-OE interactive color wiring diagrams augments ALLDATA’s factory-direct wiring diagrams, and technicians can easily toggle between the two for comparison.

Did you know that the average comeback costs a shop $237? We're here so you can fix it right the first time

On Thursday, July 27, ALLDATA partnered with Google’s Automotive Marketing team to provide a free one-hour webinar on “Best Online Marketing Practices” for automotive shops, presented by Google Product Specialist Matt Krystofik.

I would like to become a neurosurgeon. It looks like fun, and I hear it pays well. A simple online search reveals that, assuming half of my undergraduate works applies, I’m in for 6 years of school and 6 years of residency. For a few hundred thousand and a loss of 12 years of my current income, I’ll be ready to go – when I’m 62. It’s hard to imagine a break-even on this investment. And besides, I love automotive diagnostics almost as much as I think I would love neurosurgery.

Automotive technology continues to advance at a rapid pace, not just under the hood, but throughout the entire vehicle. Given this ‘Technical Tsunami,’ it’s difficult for collision repair technicians and estimators to spot and accurately assess the full extent of repairs needed if they don’t have the most up-to-date training.

For years, people have been writing about Millennials and their impending impact on the way dealerships do business but here’s a little news for you: the Millennial generation is now.

You want to work on your classic car, but you don’t have a good place to do it. There’s not enough space to work, or it’s too much noise and mess, or other cars need to come into the garage at night. Sound familiar?

ALLDATA Collision Advantage combines our best collision repair solutions – ALLDATA Collision® and Estimate Integration. And it works with all three major estimating systems.  

Recently ALLDATA had a chance to speak with Barry Burkholder to find out what makes his business thrive in a competitive market. The owner of Barry’s Paint Shop is a man with vision. His forward thinking involves utilizing the latest technology and educating his employees.

Lately, your family and employees have noticed that you’ve become short-tempered. You feel that you’ve lost your focus and sales are lower than this time last year. You’ve been working for years without a break – sometimes six or seven days per week. One of these days you’ll take a vacation … but not right now. After all, nobody can run the shop like you and the business will fold without you firmly at the helm. Sound familiar?

It’s mid-summer already – can you believe it? For folks across the country, including your customers, that means a road trip could be in the works. You want your customers’ vehicles to be well prepared before they head out, which could mean extra service work coming in for you. You also want them to have a great time once they’re out on the road.

Going to NACE Automechanika Chicago? Still thinking about it? Here’s another great reason to attend: ALLDATA’s own Jean-Luc Sauriol will be teaching an in-depth class titled, “Unlocking Fuel Trims: The Analysis of Fuel Trim Corrections for Drivability Diagnostics.” Fuel trim results from the adjusting of the powertrain control module (PCM) which maintains a balanced air/fuel mixture ratio. Fuel trim is usually displayed as a percentage reading on a scan tool.

It is the middle of Summer and cars with air conditioning issues will be descending on shops in droves. Are you ready? In this Fixed Ops article, Eric Shultz addresses what you need to know about refrigerant R-1234yf, which has entered the U.S. market. “

The Women’s Industry Network (WIN) wrapped up its 11th annual conference this past May with great success. WIN is a non-profit organization dedicated to encouraging, developing, and cultivating opportunities to attract women to the field of collision repair while recognizing excellence, promoting leadership, and fostering a network among the women who are shaping the industry. The theme for this year’s event, held in the Mile-High City of Denver, Colo., was “Be Extraordinary.” 271 women attended the conference – more than half the total WIN membership, and the highest attendance to date. And yes, there were a few men, too. WIN welcomes all!

She’s been on every major network news show. She’s featured in countless YouTube videos. She even has her own Tedx Talk.

The “she” is Patrice Banks, a self-proclaimed “sheCANic,” and owner and founder of Girls Auto Clinic, an automotive repair shop by women, for women. And she’s usually seen in her trademark bright red heels.

ALLDATA Expands European Distribution of ALLDATA Repair Through CAB Group’s platform to Streamline Mechanical and Body Work from Estimate to Vehicle Repair

At the 2017 Alliance of Automotive Service Providers/New Jersey (AASP/NJ) Conference and Tradeshow, Mike Anderson of Collision Advice debuted a condensed version of a new seminar on “100% Disassembly and Parts Mirror Matching.”

While we can’t show you the seminar, freelance writer Chasidy Rae Sisk provides a detailed recap of the one-hour event in this Autobodynews.com article.

Automotive repair industry veteran John Shoemaker writes in a recent Aftermarket Business World™ article that, “ … we need to rethink the way we discuss repairs with insurers. We need to step away from negotiating a repair based on opinion and desire, to educating how a repair should be accomplished using OEM processes.” He goes on to cite examples of how using OEM-specified repair procedures helped to turn the tables and easily convince an insurance adjuster to accept the shop’s recommendations, which were based on OEM information. We couldn’t agree more.

The first “writing” part of the job requires the Service Writer to translate what the Customer is saying or “reporting” into a format that can be easily read and understood by the technician.

Having a dedicated, solid service writer is key to the growth and success of any repair shop. He or she is the point person – the one who is on top of everything, knows where all the vehicles are, when the parts are arriving, when the technicians are going on break and what time each customer is picking up. Really… they do it all.

Cologne, Germany – September 14, 2016 – ALLDATA Europe GmbH, an affiliate of ALLDATA LLC, the leading provider of manufacturers’ automotive repair information and solutions for the professional automotive service and repair industry, announced it has reached a milestone with 5,000 subscribers across Europe in just four years. Since its official product launch at Automechanika in 2012, ALLDATA Repair in Europe has grown to include 22 vehicle brands with more than 25 million articles and 23,000 engine combinations, available in five languages (English, Spanish, French, Italian and German). A strong network of resellers and distributors, in combination with direct sales, has contributed to ALLDATA’s rapid growth in Europe.

Cologne, Germany – July 8, 2016 – ALLDATA Europe GmbH, an affiliate of ALLDATA LLC, the leading provider of manufacturers’ automotive repair information and solutions for the professional automotive service and repair industry, announced it has signed a licensing agreement with Hyundai Motor Europe GmbH to include manufacturer-specific repair information in ALLDATA Repair®. ALLDATA Repair now includes more than 22 vehicle brands, making it a comprehensive source of vehicle repair information for the European market act 

The Car Care Council highlights two months during the year to focus attention on the importance of car care and preventative maintenance – National Car Care Month in April and Fall Car Care Month in October.

Give a listen. ALLDATA was recently featured on The Car Doctor radio program with Ron Ananian.

AutoZone, Inc. recently launched its new top-of-the-line Duralast GT brake pads, offering race-ready, proven stopping performance.

In the spirit of April Fools’ Day, three of our Tech Tips are true … and two are pranks. But which two? Find out by clicking each one to unlock the true Tech Tips, or the pranks. Ultimately, we know there’s no foolin’ around when it comes to OEM-accurate, tech-verified automotive mechanical repairs. 

Negotiating between customers and insurance companies can be a time-consuming and frustrating process. In this article, Travis Bean, associate editor for FenderBender and Ratchet+Wrench, addresses the importance of understanding – and educating consumers on – various parts categories, to help the process go smoother and with complete transparency as to the parts that are going on to customers’ vehicles.

If only we had the power to read minds like Mel Gibson in the year 2000 hit movie, “What Women Want.” And even though it’s February, we’re not talking about what women want for Valentine’s Day. No, we’re talking about what women want when it comes to servicing their automobiles. And when you consider industry trends, it’s clearly a subject worth exploring.

Every technician, no matter how long he or she’s been in the business of automotive repair, takes pride in their tools. But what about the technician’s most valuable tool, your hands? Do you take care of them? Or are they sore and beat up from so much grime, repetitive motion, and often freezing temperatures? Here are some suggestions for treating your hands with the same respect and consideration that you show the most expensive tools in your collection.

Did you know that the average comeback costs a shop $237? We're here so you can fix it right the first time

Getting organized is one of those things most of us have resolved to do at multiple points, both in our careers and personal lives. Whether it’s your professional tool cart or the kitchen junk drawer, we often procrastinate dealing with the issue because it’s hard to know where to start. That’s why we were so excited to run across this article by Tess Collins in Ratchet+Wrench.

With the stiff competition in the automotive industry there’s one thing that repair and collision shops need to put at the top of their resolutions for the new year, take advantage of Customer Relationship Management (CRM) tools.

This being the 50th anniversary of SEMA, they really pulled out all the stops to make it the most memorable ever. The “Battle of the Builders” is a new competition that scopes out the finest custom cars on the floor show. As reported in ca.motor1.com, the winner this year was newcomer Cam Miller and his 1969 Chevrolet Camaro, said to be “… absolutely flawless from every angle.”

The racing checkerboard flooring at the ALLDATA booth turned out to be symbolic of the fast pace on the SEMA show floor. The reason for all the buzz? We unveiled a new technology platform – with all the bells and whistles of the hottest software out there – that now powers ALLDATA Repair® and Collision®.

ELK GROVE, Calif., – October 19, 2016 – ALLDATA LLC, an AutoZone company and the leading provider of manufacturers’ automotive repair information and solutions for the professional automotive service and collision repair industries, reached a significant milestone in the third quarter of 2016: exceeding 100,000 subscribers in North America. ALLDATA solutions are now available across North America—in the United States, Canada and Mexico.

Mike Anderson of Collision Advice is renowned for his collision industry experience and data-driven approach to shop operations, management, and collision diagnostics and repair. We encourage you to check out the   webinar hosted by Mike, You Don’t Know What You Don’t Know.

2016 marks ALLDATA’s 10th year at SEMA and it promises to be the best yet. While you’re in Las Vegas, be sure to stop by ALLDATA Booth 10623, where we’ll be launching landmark new technologies—like our updated ALLDATA Repair, and showcasing our entire product suite of automotive repair and shop management solutions.

Drive Rite Automotive owner Hari Dhiwali is a man with a plan. And that plan involves utilizing technology and prioritizing the customer to deliver outstanding repair experiences. Drive Rite is located in Northern California and offers service on all vehicles, from small automobiles to trucks and motor homes. Two Quick Lube bays deliver fast oil changes, along with ten drive-through bays for smog checks, brakes, transmissions, engine rebuilds, air conditioner service, diesels and more.

During the early years of my career, I noticed that many dealership owners or general managers thought the service department was just a necessary expense that was required by the manufacturer.

It’s a common problem that affects many industries – and the automotive repair industry is certainly not immune. It keeps business owners and managers up at night. That problem is trying to hire and retain top-notch, qualified employees

Facebook isn’t just for people to keep up with their friends. It can be a valuable tool to drive business to your shop, communicate with customers and stay updated on industry news—but some may feel it’s not worth the effort or takes too much time to maintain. Read on for more myths and the truth about business-related Facebook pages.

The Federal Trade Commission is putting dealerships that promote rigorous multi-point inspections under the microscope. Recently, General Motors and two large dealership groups were the target of FTC actions alleging that they are misleading consumers with claims that their vehicles are “certified” and “safe”. Some of these “safe” vehicles were sold with unrepaired safety recalls. The companies have agreed to pay substantial fines and to repair and clear all safety recalls before claiming vehicles are “safe” or “certified” unless they clearly disclose open recall information.

BG White

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