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The National Institute for Automotive Service Excellence (ASE) has designated June as Automotive Services Professionals Month. To celebrate, we’re featuring some of the outstanding auto repairers as submitted by shops across the country.

Did you know that the average comeback costs a shop $237? We're here so you can fix it right the first time
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Interview with Aaron Stokes, Part 2

ALLDATA recently interviewed Aaron Stokes, the founder of Shop Fix Academy, owner and operator of five auto repair shops, and the radio show host of “Fixin’ Cars with Aaron Stokes” on Nashville’s 99.7.

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Can hybrid and electric vehicles be dangerous to work on? Absolutely. However, if you get proper training and follow OEM repair procedures, you can safely and efficiently service and repair them.

In this article, we will cover manufacturer-specific safety guidelines aimed at keeping you safe while working on two fully-electric vehicles – The Nissan Leaf and the Chevy Bolt.

ASE Tech 600
ASE Tech 335

The National Institute for Automotive Service Excellence (ASE) has designated June as Automotive Services Professionals Month.

“Automotive service professionals go above and beyond, providing essential services to ensure that vital vehicles stay in service to perform their important roles and keeping the motoring public on the road,” said Tim Zilke, ASE president and CEO. “Because these skilled professionals deserve our thanks, ASE has designated June as Automotive Service Professionals Month to recognize the valuable work they perform each and every day.”

Stokes - 600
Stokes - 335

Interview with Aaron Stokes, Part 1

ALLDATA recently interviewed Aaron Stokes, the founder of Shop Fix Academy, owner and operator of five auto repair shops, and the radio show host of “Fixin’ Cars with Aaron Stokes” on Nashville’s 99.7.

back to the future 600
back to the future 335

If you took a service technician from 1955 and transported that person to 2021 they would be amazed, and frightened, by the level of technology in today’s cars and trucks. Even today’s technicians are surprised at how interconnected all the systems are. Systems that you would not expect to share data do so with frequency. Lots of frequencies. So many that it Hertz.

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In the year 1918, many events took place: World War I was well underway, Woodrow Wilson was president at the time, time zones and daylight savings were officially established, the Boston Red Sox beat the Chicago Cubs in the 1918 World Series, and the Spanish flu ravaged the globe, killing at least 50 million people worldwide. 

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Thanks to a friend who bought two Honda CT-90s, I recently found myself assisting in the diagnosis and repair of these esoteric antique cycles. In June 1963, Honda debuted this lightweight, small cc (barely a) motorcycle. They were so popular that the Beach Boys wrote the very popular tribute song: ‘Little Honda’.

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ALLDATA Diagnostics now allows Android users* to perform quick vehicle scans. While using a tablet is still the only way to take advantage of all the features that ALLDATA Diagnostics has to offer, the phone app allows you to quickly scan a vehicle, create a report, and even clear codes.

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Sometimes the automotive business rewards excellence by giving a great technician the tough jobs while the gravy goes to the run-of-the-mill mechanic. Such was the case for Eric*. His boss owned multiple auto repair locations and Eric was asked to leave his home turf and bat clean-up at one of the locations that needed his expertise.

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The ALLDATA News staff sat down with ALLDATA President Satwinder Mangat to get his thoughts on the automotive repair industry and key technology trends for 2021.

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SEMA - 335 - Card MBL

We’re all doing things differently this year. And SEMA is no exception. ALLDATA is pleased to support this year’s SEMA360 by offering attendees a number of ways to engage with us during the virtual event, Nov. 2-6, 2020

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In a lot of ways your business is like the cars we work on. There are many complex systems that work together in concert, but if the intake system isn’t operating correctly it causes numerous difficulties. Without proper procedures you shouldn’t guess at diagnosis or adjustments.

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SEMA - 335 - Card MBL

When it was announced that the collision industry’s foremost trade show was going virtual for 2020, ALLDATA embraced the opportunity to offer attendees an online experience unique to these challenging times.

Discounts don't add up
Discounts don't add up

An Interview with Lynne Cardwell by David Bry

When the phone rings and there’s a potential repair customer on the line, you have a choice. You can offer a price quote and hope that it’s not too high and scares them away. Or you can take the approach of a fellow shop owner with decades of experience: offer a quote ...

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October is the optimum time to remind your customers to get their vehicles ready for winter driving and to deal with any service or maintenance issues they may have been putting off during warmer weather.

Since 1991, Ron Ananian has informed, educated, and entertained millions of listeners through his nationally syndicated radio program, The Car Doctor

Drivers are holding on to cars and trucks longer during the coronavirus pandemic.

The average age of a vehicle on U.S. roads rose by a month this year to a record 11.9 years.

Digital micro-load “conductance” testers are becoming increasingly popular. They’re small, light, inexpensive, and quick, garnering a much-deserved following. Here’s a breakdown on why you should be performing these tests on every vehicle coming through you shop.

The Internal Combustion engine is a marvel of reliability. If it has air, compression, fuel, and ignition in the proper quantities and at the correct time, it will run. If it doesn’t run or runs rough, then we have to diagnose the cause.

 

HOW SHOPS ARE KEEPING THE DOORS OPEN DURING THE PANDEMIC

As ALLDATA President Satwinder Mangat calls out in his COVID-19 update, our teams are working diligently to maintain the integrity of our customers’ access to ALLDATA products and to continue to provide outstanding service and support during these unprecedented times.

ALLDATA Repair®, our flagship product, has been evolving since its creation in 1986. From stacks of manuals and disks to a simple click of a button, we’ve worked hard to keep our product up-to-date with repair information (we publish new information daily!), and stay ahead of the game with a positive user experience. We aim to make the important information accessible – for example, about 40% of our users end up on Parts & Labor, so we made it easy to access on the home screen. Here are some of the top useful features we want to make sure you know about!

Cedarbrae Automotive, is a successful independent service repair business in Scarborough, Ont. Founded in 1972 by Sam Scala and today operated by sons Frank and Corey, it’s a busy shop with a huge and loyal client base, that depend on its staff for their automotive needs year after year.

Yet as vehicle technology advances, Cedarbrae has taken steps to ensure it has the access to the latest and most accurate repair information, one reason why, says Frank Scala that “two years ago, we chose to partner with ALLDATA.”

Connecting to a vehicle’s electronics and extracting information is not new. While primitive by today’s standards, some carmakers had scan tools over 35 years ago. The early 1990s saw several scan tools from aftermarket tool makers; the iconic MT2500 “Brick” from 1990 introduced many independent shops to scan-tool diagnostics.

When you’re looking for something good to eat, diesel fuel is probably not in your food pyramid. Yet, there are critters that like to feast on diesel fuel and their munching can create major headaches for operators of diesel engines.

I hope that the previous article stirred some discussion in your shop. Perhaps you were already aware of the need for proper coolant or how heat transfer works?

Now we'll cover what can go wrong with cooling systems and how you can diagnose and repair the problems that arise from improper servicing.

Celebrating American Independence means fireworks, family, friends, and apple pie. But these staples would not be nearly as satisfying without the barbeque. Whether you are grilling meat or tofu, it is hard to imagine a more universal day for Americans to break out the briquettes.

The aftermarket automotive repair industry has quite a few misconceptions surrounding it as a whole. Unfortunately, one of the biggest problems is the concept of trust – or, rather, the consumers’ lack thereof. As we know, a very high percentage of consumers don’t trust car repair shops.

Did you know that the average comeback costs a shop $237? We're here so you can fix it right the first time

YouTube was founded on February 14, 2005 in an office above a pizzeria in San Mateo, California. One year later it was one of the fastest growing sites on the internet. Today, over 45% of smartphone users access YouTube. People access YouTube not only for entertainment; they visit to learn how to tie a tie, remove ingrown hairs, clean clogged drains, or how to safely shear sheep in the springtime.

To help technicians diagnose and fix vehicles even faster, ALLDATA has added a new feature to its ALLDATA DiagnosticsTM scan tool. 

The safety of your customers’ vehicles is of utmost importance.  If you haven’t already made it part of your service check-in, there’s a simple ALLDATA look-up that gives you access to key vehicle safety information via Technical Service Bulletins (TSBs). But before we get to that, let’s take a look at automotive recalls.

At ALLDATA’s Tech-Assist center, hardly a day goes by that we don’t hear about a slew of automotive problems caused by low system voltage.

There are plenty of articles on how to use scan tools, voltmeters, lab scopes, service information, and diagnostic dice (yes, that is a real product).

This is not one of those articles.

In my hometown, my barber must have a state-issued license to cut what little hair I have. The person who fixed my home heating system must have several licenses

The trouble code you extracted from that car seems to point you to a bad sensor. You replace the sensor and the code quickly comes back. Hmm, must be a bad module! So that gets replaced as well. No one is more surprised than you when the original code comes back. Well, that leaves the wiring and connectors. You disconnect the harness at the sensor and the module end and check for wiring and connector continuity. Your meter shows zero Ohms resistance. You determine it cannot possibly be the wiring or connectors. Or could it be?

Welcome back to Part 2 of Sensor Testing Secrets. We trust you were able to use some of the tips to better diagnose vehicle electrical issues with temperature and position sensors.

SEMA season is upon us, and ALLDATA is celebrating by showcasing its newest product release: the award-winning scan tool solution ALLDATA Diagnostics. Our SEMA booth will feature videos and knowledgeable ALLDATA personnel who will demo this device that turns a tablet into a professional-level scan tool – the only one with the power of ALLDATA built in.  

ALLDATA recently won two 2018 PTEN Innovation Awards; one for ALLDATA Collision Advantage in the Computers and Software Category, and one for ALLDATA Diagnostics in the Scan Tools Category.

This year, the publication received a total of 142 product nominations. Top products in 27 categories have been recognized.

It’s been about an hour, and you are no closer to finding the problem on that 2012 Equinox. The Internet was a waste of time, the diagnostic trouble-tree led to a dead end, and your fellow techs are no help. This is when most techs should look to a hotline to help solve the mystery.

The Supplemental Restraint System (SRS); or in GM jargon SIR (supplemental inflatable restraint system) uses more components than just airbags: modules, crash sensors, seat weight and position sensors, seat belt switches, warning lights and pre-tensioning devices are all used to protect and enhance the safety of the driver and passengers.

BG White

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