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Vehicle: 2002 Ford Excursion, 4WD, V8-5.4L SOHC, VIN L, Automatic Transmission

Mileage: 185,003

Problem: The vehicle would not pass a state smog inspection.

Vehicle: 2007 Chevrolet Aveo, L4-1.6L, Automatic Transaxle

Mileage: 165,778

Problem: The vehicle was brought to the shop because it was overheating only on short trips around town. It was fine on the freeway. The shop replaced the thermostat, radiator and coolant. The cooling fans were operating correctly. After all the repairs, the engine was still overheating.

Vehicle: 2010 Toyota RAV4, 4WD, L4-2.5L (2AR-FE), Automatic Transaxle

Mileage: 98,667

Problem: The customer brought this vehicle in because the A/C was blowing hot air. The tech tested and replaced an A/C amplifier. When that didn’t fix the issue, he called Tech-Assist.

Vehicle: 2006 GMC Savana 2500, V8-6.6L Turbo DSL, VIN 2

Mileage: 159,003

Problem: The customer complained of intermittent problems with the head lamps going off and on by themselves and fuel pump staying on, even with the key off. There were other random, intermittent electrical problems too. The malfunction indicator lamp (MIL) was on.

Vehicle: 2004 Chevy Silverado 2500, 4WD, V8-6.0L, VIN U, Automatic Transmission

Mileage: 187,223

Problem: The vehicle came to the shop because the Malfunction Indicator Light (MIL) was on.

Vehicle: 2014 Subaru Outback F4, 2.5L DOHC, Automatic Transaxle

Mileage: 62,009

Problem: The vehicle died while driving on the highway and was towed to the shop. 

Vehicle: 2004 Ford F-450, 2WD, Super Duty, V8-6.0L Turbo Diesel, VIN P, Automatic Transmission

Mileage: 192,968

Problem: The vehicle came in with the malfunction indicator light (MIL) on and the customer complained that the engine lacked power. 

Vehicle: 2003 Hyundai Santa Fe, V6-3.5L, Automatic Transmission

Mileage: 155, 778

Problem: The vehicle came into the shop with the check engine light on. The tech connected a scan tool and pulled the two codes listed below. He also test-drove the vehicle to confirm that the engine had no throttle response. It did not.

  • P1118 – ETS Motor Malfunction
  • P1178, NO Throttle Response

Vehicle: 2016 Dodge Journey, AWD, V6-3.6L, Automatic Transmission

Mileage: 21,335

Problem: The vehicle came in from a body shop. The collision damage had already been repaired. When they body shop performed their “Post-scan”, the found a DTC, P058C - Battery Monitor Module Temperature Monitoring Performance. They had not found any codes in the “Pre-scan”.

Vehicle: 2007 Dodge RAM 1500, 2WD, V8-4.7L, VIN P Flex Fuel, Automatic Transmission

Mileage: 180,009

Problem: Rear brake lamps and turn signals, inoperative.

Vehicle: 2000 Chevy K 3500, 4WD, V8-5.7L, VIN R, Automatic Transmission

Mileage: 187,233

Problem: The vehicle came in for a leak from the fuel tank area.

Vehicle: 2006 Cadillac CTS, V6-3.6L, VIN 7, Automatic Transmission

Mileage: 122,009

Problem: The vehicle came into the shop for a crank but does not start issue.

Vehicle: 2008 Lincoln Navigator, 2WD, V8-5.4L, Automatic Transmission

Mileage: 89,766

Problem: This Navigator came because the auto climate control with rear A/C stopped working.

Vehicle: 2015 Jeep Grand Cherokee, 4WD, 3.0L Turbo Diesel, Automatic Transmission

Mileage: 32,158

Problem: The vehicle came to the shop with the MIL on. The engine seemed to run normally.

Vehicle: 2011 Ford F350 Super Duty, 2WD, 6.7L Turbo Diesel, Automatic Transmission

Mileage: 78,009

Problem: The vehicle came into the shop running rough and the MIL was on.

Vehicle: 2003 Toyota RAV4, 2WD, 2.0L, Automatic Transmission

Mileage: 220,336

Problem: The vehicle came from another shop. They had installed a new Mass Airflow (MAF) sensor but the MIL/DTC would not clear.

Vehicle: 2002 Isuzu NPR-HD, L4-4.8L DSL Turbo (4HE1)

Mileage: 226,005

Problem: No electrical power was available in the vehicle. The battery was fully charged.

Vehicle: 2004 Ford Escape, AWD, V6-3.0L, VIN 1

Mileage: 55,009

Problem: The vehicle was brought to the shop because the MIL was on and the gas mileage was down. There were no noticeable drivability issues.

Vehicle: 2004 Dodge Neon, L4-2.0L, VIN C, Automatic Transmission

Mileage: 176,335

Problem: The vehicle will not shift and is stuck in second gear. The MIL is on.

Vehicle: 2008 Mini Cooper S (R56), L4-1.6L Turbo (N14), VIN WMWMF73518TV33661

Mileage: 114, 261

Problem: The exterior lights and windshield wipers were not working.

Vehicle: 2013 Buick Verano, L4-2.4L, Automatic Transmission

Mileage: 82,008

Problem: The engine would intermittently crank over but not start. Once started, it would also stall.

Vehicle: 2014 Audi Q7 Quattro (4LB), V6-3.0L DSL Turbo (CNRB), automatic transmission

Mileage: 49,665

Problem: The transmission would not upshift from low gear.

Vehicle: 2007 Land Rover LR3 (LA) V8-4.4L Automatic Transmission/Transaxle

Mileage: 112,003

Problem: After replacing the battery, the customer noticed the rear suspension was lower than normal. The tech retrieved a DTC C1131 – an Air Spring Air Supply code from the Suspension Module.

Vehicle: 2005 Nissan Maxima, V6-3.5L, Automatic Transmission

Mileage: 172,098

Problem: This vehicle had erratic gauge and warning light operation and the HVAC controls only worked intermittently. The Malfunction Indicator Light (MIL) was ON as well as the ABS, TCS and Security lights. Additionally, the fuel level gauge was inoperative.

Vehicle: 2010 Mercedes Benz C 300, 4MATIC, V6-3.0L 

Mileage: 98,220

Problem: The customer complained the right low beam headlight was burnt out. He replaced it but the headlamp still inoperative.

Vehicle: 2014 Jeep Grand Cherokee, 4WD, 3.6L V6

Mileage: 38,602

Problem: The power lift gate (hatch) will intermittently unlock and open when shifted into Reverse.

Vehicle: 2005 Nissan Maxima, V6-3.5L, Automatic Transmission

Mileage: 172,098

Problem: This vehicle had erratic gauge and warning light operation and the HVAC controls only worked intermittently. The Malfunction Indicator Light (MIL) was ON as well as the ABS, TCS and Security lights. Additionally, the fuel level gauge was inoperative.

Vehicle: 2008 Dodge Charger, V6-2.7L, Automatic Transmission

Mileage: 165,778

Problem: The vehicle was towed in for a no-crank condition.

Vehicle: 2009 Kia Rondo, L4-2.4L, Automatic Transmission

Mileage: 122,445

Problem: The engine cranked but would not start.

Vehicle: 2013 Mercedes Benz GLK 250 BLUETEC 4M (204.904), L4-2.1L DSL Turbo (651.912)

Mileage: 59,009

Problem: The vehicle came into the shop because the MIL was ON, but vehicle displayed no symptoms.

Vehicle: 2007 Dodge Charger, V6-2.7L, VIN R, Automatic Transmission

Mileage: 149,665

Problem: After the rear main oil seal was replaced, the MIL was on with DTCs: P0721 and P0731 present.


Vehicle: 2009 Dodge Ram 5500 Chassis Cab, 2WD, L6-6.7L DSL Turbo

Mileage: 96,444

Problem: The technician stated that this truck has melted four TIPMs in the last four months and the customer just brought it back complaining that the parking lamps do not operate correctly with his trailer connected.

Vehicle: 2003 Toyota Sequoia, 2WD, V8-4.7L (2UZ-FE)

Mileage: 198,778

Problem: The vehicle came in to the shop because the HVAC blower was not working. The technician found that the A/C compressor and blower motor were both inoperative. This vehicle was equipped with an Automatic HVAC system.

Vehicle: 2016 Dodge Ram 3500, 4WD, L6-6.7L DSL Turbo

Mileage: 18,650

Problem: The truck came to the shop because it was hesitating, stumbling and bogging on acceleration. The MIL was on and the vehicle was in “Reduced Power” mode.

Vehicle: 2013 Nissan Sentra, L4-1.8L, Automatic Transmission

Mileage: 48,345

Problem: The battery went dead overnight. The owner tried to jump start the vehicle but the engine would not crank over. It was towed to the shop.

Vehicle: 2005 GMC Canyon, 4WD, L5-3.5L, VIN 6, Automatic Transmission

Mileage: 198,003

Problem: This vehicle came in to the shop with the antilock brake warning indicator on. The technician connected a scan tool and pulled the codes listed below. They test drove the vehicle and confirmed that the brakes would intermittently lockup.

C0221 – Right Front ABS Channel in Release Too Long
C0040 – Right Front Wheel Speed Sensor Circuit

Vehicle: 2008 Chevy Truck Equinox, AWD, V6-3.4L, Automatic Transmission

Mileage: 89,453

Problem: When this vehicle came into the shop, the DLC was on and the tech pulled DTCs C0460 – Steering Angle Sensor and C056D 39 – ECU Hardware Performance Internal Electronic Failure. The Tech performed the TSB 07-02-32-009 to update the EBCM and PSCM. After the flash, the Tech could not calibrate the steering sensor.

Vehicle: 2009 Toyota Corolla L4-1.8L (2ZR-FE), Automatic Transmission/Transaxle

Mileage: 64,120

Problem: Vehicle came in for a no-crank problem and the transmission was stuck in “Park.” Also, the headlights and other lights were inoperative.

Vehicle: 2010 Dodge Grand Caravan, V6-3.3L, Flex Fuel, Automatic Transmission

Mileage: 106,007

Problem: The vehicle starts and runs fine, but after 40+ miles, it develops a very intermittent, quick stumble and sets p1128. At times, the customer has driven up over 100 miles and not set a code. The fuel system checked out okay. The tech also checked the wiring for the MAP, O2 & ECT sensors – all were good.

Vehicle: 1996 Dodge Ram 1500, 4×2, V8-360 5.9L Magnum, Automatic Transmission

Mileage: 228,995

Problem: The engine will crank but not start. The MIL was not on and there were no DTCs.