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Quality Color & Collision x 600

When Mark Ventrillo joined Quality Color & Collision in Greenwood, SC, as its fixed operations director in early 2021, his assignment was to improve its management of the collision repair industry's most valuable resource---time.

Did you know that the average comeback costs a shop $237? We're here so you can fix it right the first time
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5 Tips for Communicating with Customers

With Halloween behind us and Thanksgiving coming up fast, it got the staff at ALLDATA News wondering … does your shop shut down during the holidays?

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ALLDATA Collision delivers OEM diagnostic information in a consistent format for each manufacturer, so you can easily find the information you need to inspect, estimate, and properly repair each vehicle in your facility. Includes OEM Position Statements, scan tool requirements and positions, DTC code charts and procedures, system wiring diagrams, and more.

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2021 is coming to an end and while you may be getting ready for the holiday season, you should also be reviewing your business to prepare for the new year. Taking a closer look at your shop now can let you make the most out of your new year’s resolutions. Here are three items you should review before the end of the year.

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An interview with ASE Education Foundation Leaders

ALLDATA’s exclusive interview with ASE Education Foundation President Mike Coley and Vice President George Arrants covers this year’s ASE Instructor Training Conference, the new ASE Adopt-a-School Toolkit program, the revision of ASE’s school accreditation process, and the expansion of school-to-work activities that include a formal apprenticeship program.

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Advanced Driver Assistance Systems (ADAS) are designed to improve driver safety through the application of several technologies developed during the last two decades. ADAS has been implemented on vehicles of all price and performance levels; it is no longer only for high-end cars and trucks.

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An interview with ASE Education Foundation Leaders

In this exclusive interview, ALLDATA’s Rich Diegle talks with ASE Education Foundation President Mike Coley and Vice President George Arrants about the launch of ALLDATA’s Instructor Toolkit, a first-of-its kind training resource for auto repair educational institutions.

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Used Car Lot

Getting the best bang for your buck

If you’ve tried buying a car recently, you’ve noticed that new car dealers’ sales lots are empty and car prices have soared. Why? Three words: computer chip shortage. It’s become an issue throughout the COVID-19 pandemic, and at this point there is not a single automaker that hasn’t been affected.  

ELK GROVE, Calif. – Sept. 29, 2021ALLDATA has launched the Instructor Toolkit, a turnkey resource for automotive and collision career and technical education, developed in partnership with the Automotive Service Excellence (ASE) Education Foundation.

ELK GROVE, Calif. – Oct. 20, 2021 – ALLDATA’s latest update makes it easy for auto repairers to instantly access Advanced Driver Assistance Systems (ADAS) information, direct from the OEMs.

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When you are at the receiving end of poor customer service, you can either suffer through it or use it as a “teachable moment” that will help your business grow.  I recently had the pleasure of interacting via telephone and in person with both my cell phone service provider and my cable company. These contacts were the result of a perfect storm of investigating a switch in cell phone providers and concurrently having my cable box stop working.

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ALLDATA Collision covers 95% of all vehicles on the road today, including German manufacturers Mercedes-Benz, BMW, Volkswagen, and Audi, with the critical OEM information, procedures, and graphics you need for accurate estimates and repairs.

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Ron Ananian is the owner of R\A Automotive in Waldwick, New Jersey. Since 1991, he has also educated and entertained millions of listeners through his nationally syndicated radio program, The Car Doctor.  We sat down with Ron recently to talk about what he does in his downtime. Turns out that besides his CrossFit regime, he’s passionate about learning.

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In June, ALLDATA recognized outstanding auto repairers who were submitted by shops across the country for ASE Automotive Service Professionals Month.

Now we’re pleased to share photos of the honorees from Firestone Complete Auto Care in Lawrence, Kansas. They received certificates, AutoZone gift cards, ALLDATA shop stools, and other swag.

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Technician with tablet

Automobiles, like heavy metal butterflies, go through a metamorphosis each year. Some models return with just a few minor cosmetic changes, while others undergo a total redesign, and some models don’t make it back at all. Manufacturers also use a new model year to debut their latest and greatest creations.

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Brake fluid is often overlooked until major brake work is done. You may be checking the level of the brake fluid and perhaps even brake fluid color, but are you checking the true condition of the brake fluid? To give your customers the highest level of service, check the brake fluid condition every time a vehicle enters your facility. At a minimum the condition of the brake fluid should be tested every year, and the fluid changed if needed.

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The National Institute for Automotive Service Excellence, better known as ASE, is an independent, non-profit, self-supporting organization that was created in 1972 to improve the quality of vehicle repair and service by testing and certifying automotive professionals. ASE has nearly 250,000 currently certified automotive technicians and service professionals working nationwide.

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The National Institute for Automotive Service Excellence (ASE) has designated June as Automotive Services Professionals Month. To celebrate, we’re featuring some of the outstanding auto repairers as submitted by shops across the country.

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These tips guide you to the OEM repair information you need prior to scheduling the removal and replacement of glass, which often impacts trim, the rearview mirror, and ADAS components. For any OEM you need to access, our consistent format makes it easy to find the information you need.

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Can hybrid and electric vehicles be dangerous to work on? Absolutely. However, if you get proper training and follow OEM repair procedures, you can safely and efficiently service and repair them.

In this article, we will cover manufacturer-specific safety guidelines aimed at keeping you safe while working on two fully-electric vehicles – The Nissan Leaf and the Chevy Bolt.

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In less than two minutes, you’ll see how simple and straightforward it is to access unedited OEM collision repair data direct from the manufacturer. Ensures you’ll always have the information needed to troubleshoot, estimate, and repair Subaru vehicles.

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Interview with Aaron Stokes, Part 2

ALLDATA recently interviewed Aaron Stokes, the founder of Shop Fix Academy, owner and operator of five auto repair shops, and the radio show host of “Fixin’ Cars with Aaron Stokes” on Nashville’s 99.7.

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Interview with Aaron Stokes, Part 3

ALLDATA recently interviewed Aaron Stokes, the founder of Shop Fix Academy, owner and operator of five auto repair shops, and the radio show host of “Fixin’ Cars with Aaron Stokes” on Nashville’s 99.7.

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See how to get the OEM documentation you need, quickly and accurately. In addition to OEM position statements, ALLDATA Collision includes OEM repair matrices, collision bulletins, body repair manuals, body guides, and more.

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To streamline your initial damage assessment routine and ensure estimate and repair accuracy, we’ve gathered the OEM inspections required after a collision in one easy-to-access grouping within the vehicle’s repair procedures.

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With COVID19 vaccines becoming readily available for all age groups, it won’t be long before the travel and vacation industry returns to normal. Most travel destinations have already begun to reopen so it’s a great time for shop owners to start planning for a vacation. But how do you trust the running of your business to someone else?

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Interview with Aaron Stokes, Part 1

ALLDATA recently interviewed Aaron Stokes, the founder of Shop Fix Academy, owner and operator of five auto repair shops, and the radio show host of “Fixin’ Cars with Aaron Stokes” on Nashville’s 99.7.

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Shows you step by step how to access unedited, up-to-date OEM procedures for sectioning and welding the inner quarter of a Chrysler Pacifica.

Did you know that the average comeback costs a shop $237? We're here so you can fix it right the first time
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The National Institute for Automotive Service Excellence (ASE) has designated June as Automotive Services Professionals Month.

“Automotive service professionals go above and beyond, providing essential services to ensure that vital vehicles stay in service to perform their important roles and keeping the motoring public on the road,” said Tim Zilke, ASE president and CEO. “Because these skilled professionals deserve our thanks, ASE has designated June as Automotive Service Professionals Month to recognize the valuable work they perform each and every day.”

ELK GROVE, Calif. – April 20, 2021 – ALLDATA announces enhanced functionality of ALLDATA Shop Manager by integrating AutoZone parts ordering to its shop management program. With this latest ALLDATA Shop Manager update, customers can easily order parts, check local availability, and receive parts in real time from AutoZone.

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If you took a service technician from 1955 and transported that person to 2021 they would be amazed, and frightened, by the level of technology in today’s cars and trucks. Even today’s technicians are surprised at how interconnected all the systems are. Systems that you would not expect to share data do so with frequency. Lots of frequencies. So many that it Hertz.

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Two of the major challenges facing today’s collision repair shops are the exponential increase in vehicle complexity due to advanced technologies like ADAS (Advanced Driver-Assistance Systems) as well as the threat of liability that may result from not repairing vehicles properly according to OEM procedures.

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In the year 1918, many events took place: World War I was well underway, Woodrow Wilson was president at the time, time zones and daylight savings were officially established, the Boston Red Sox beat the Chicago Cubs in the 1918 World Series, and the Spanish flu ravaged the globe, killing at least 50 million people worldwide. 

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Can hybrid and electric vehicles be dangerous to work on? Absolutely. However, if you get proper training and follow OEM repair procedures, you can safely and efficiently service and repair them. Here are a few manufacturer-specific tips that will help you just that.

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In 2020, as a result of the pandemic, we saw a dramatic shift in automotive repair trade shows. With safety concerns about in-person events, the industry transitioned to online forums, creating opportunities whereby automotive service professionals could still have access to speakers, interactive training, content, networking, exhibitors – and deals.

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ALLDATA Diagnostics now allows Android users* to perform quick vehicle scans. While using a tablet is still the only way to take advantage of all the features that ALLDATA Diagnostics has to offer, the phone app allows you to quickly scan a vehicle, create a report, and even clear codes.

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Thanks to a friend who bought two Honda CT-90s, I recently found myself assisting in the diagnosis and repair of these esoteric antique cycles. In June 1963, Honda debuted this lightweight, small cc (barely a) motorcycle. They were so popular that the Beach Boys wrote the very popular tribute song: ‘Little Honda’.

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We recently covered the body and chassis on 2021 Jeep Grand Cherokee L, the newly revealed seven-seater Grand Cherokee. But the vehicle from Stellantis — the OEM formed out of the merger of Peugeot and FCA — contains or will contain some other notable technology, particularly on the advanced driver assistance system front.

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Sometimes the automotive business rewards excellence by giving a great technician the tough jobs while the gravy goes to the run-of-the-mill mechanic. Such was the case for Eric*. His boss owned multiple auto repair locations and Eric was asked to leave his home turf and bat clean-up at one of the locations that needed his expertise.

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