Product Support

System Requirements: ALLDATA Mobile / Diagnostics

IMPORTANT

  • A limited feature version of the ALLDATA app is available for Android phones and iPhones. See feature list
Tablet / Mobile Device
iOS Device
iPad: 5th generation or later. - Including 2nd generation or later iPad mini, and all generations of iPad Air and iPad Pro.
iPhone: iPhone 6 / SE or later 
Operating System
  • iOS 13.0 or later
Android Device
Screen Size (Tablet): 7" or larger
Built-in Storage: 8GB or more
Connectivity: Bluetooth
Camera: Autofocus
 
Operating System
  • Android 5.0 or later
Windows Device
Screen Size: 7" or larger
Memory (RAM): 2GB or more
Connectivity: Bluetooth


 
Operating System
  • Windows 10
 
Budget Devices
  • Low-cost devices that lack basic services, or include parts based on older technology, will not reliably meet the requirements.
  • If you cannot access the ALLDATA app in the app store through a low-cost tablet, it probably means that tablet does not have basic features, such as:
    • GPS tracking
    • Bluetooth using current technology standards
Internet Connection
  • High-speed/broadband, such as cable, DSL or satellite.
 
Subscription
  • Access to ALLDATA Mobile / Diagnostics requires an active subscription to:
    • ALLDATA Mobile or ALLDATA Diagnostics and...
    • ALLDATA Repair / Collision
  • (Optional) Access to ALLDATA Inspection also requires an active subscription to:
    • ALLDATA Inspection and...
    • ALLDATA Manage Online
 
OBDII Connection Device Optional - Required to connect to vehicle

ALLDATA Mobile (Basic Diagnostics) - Device sold separately or included with ALLDATA Bundle

  • OBDLink MX with Low Energy Bluetooth (ALLDATA Edition - Compatible with all device types)
  • OBDLink MX+
  • OBDLink MX Bluetooth (Not compatible with iPad)
  • OBDLink LX Bluetooth (Not compatible with iPad)

ALLDATA Diagnostics - Device included with subscription

  • ALLDATA Diagnostics VCI
    • Note: A computer running Microsoft Windows is required to perform device updates.