Error "400 BadRequest" when exporting to QuickBooks Online


Symptom(s)


Error "400. BadRequest-ValidationException was thrown." when exporting to QuickBooks Online.

 


Possible Cause(s)


  • Customer Email format invalid

  • No Invoice Reference Number

  • Sales Class Codes not assigned

 


Suggested Solution(s)


Customer Email format invalid

When entering customer details, verify the Email field is properly formatted. (e.g., name@domain.com).

 

No Invoice Reference Number

On the Invoice Confirmation screen verify that the Ref (reference) field is not empty.

 

Sales Class Codes not assigned

Shop Supplies

  1. Go to SETUP >> User Options >> Shop Supplies

  2. Verify the Sales Class code has been chosen.

  3. Select Update.

Default Sales Class Codes

  1. Go to SETUP >> User Options >> Default Sales Class Codes

  2. Verify ALL Default Sales Class Codes have been chosen.

  3. Select Update.