Product Support

Issues with IAP or WHI Integrated Catalog


Symptom(s)


When using Google Chrome, there can be issues seeing the catalog information and/or transferring parts from the catalog to MANAGE Online. 

 


Suggested Solution(s)


We understand that this functionality is critical to your workflow.  The ALLDATA team is actively working on finding a permanent solution to this problem. For now, we recommend the following temporary solutions:

 

Having Issues with the WHI Integrated Catalog?

You can use the Microsoft Edge or Internet Explorer browser to access the product and perform these functions.  Simply copy the MANAGE Online URL (https://manageonline.alldata.com) into the address bar of the browser and then log in:

 

We appreciate your patience as we work through this issue.

 

If you are in need of further assistance, please email us and a representative will contact you.

 

Having Issues with the IAP Integrated Catalog?

Option 1: You can make the following changes in your Chrome browser settings, which may alleviate the problem:

  1. Open Google Chrome

  2. Go to Settings

  3. Click on Privacy and Security

  4. Select Site Settings option

  5. Go to Insecure Content

  6. Add www.iautoparts.biz to Allowed Sites

 

Option 2: You can use the Microsoft Edge or Internet Explorer browser to access the product and perform these functions.  Simply copy the MANAGE Online URL (https://manageonline.alldata.com) into the address bar of the browser and then log in:

 

We appreciate your patience as we work through this issue.

 

If you are in need of further assistance, please email us and a representative will contact you.