Help & Training Icon does not display in Google Chrome


Help & Training menu icon does not display in Google Chrome.


Possible Cause(s)

The Block third-party cookies option is enabled in Google Chrome Settings.


Suggested Solution(s)

  • Deselect the Block third-party cookies option or...
  • Add to your Allow list.
To modify these settings in Google Chrome:
  1. Click the Customize and Control Google Chrome icon.

  2. Select Settings.

  3. Scroll down to the bottom of the page >> Click Show advanced settings.

  4. Click Content Settings.
  5. Click Cookies.
  6. Complete one of the following Actions:
    • Set the toggle for Block third-party cookies to off.
    • Add a site the allowed list:
      1. Click Add in the Allow section at the bottom of the Cookies menu.
      2. Enter then click Add.