Help & Training Icon does not display in Google Chrome


Symptom(s)


Help & Training menu icon does not display in Google Chrome.

 


Possible Cause(s)


The Block third-party cookies option is enabled in Google Chrome Settings.

 


Suggested Solution(s)


  • Deselect the Block third-party cookies option or...

  • Add cdn.walkme.com to your Allow list.

To modify these settings in Google Chrome:
  1. Click the Customize and Control Google Chrome icon.

  2. Select Settings.

  3. Scroll down to the bottom of the page >> Click Show advanced settings.

  4. Click Content Settings.

  5. Click Cookies.

  6. Complete one of the following Actions:

    • Set the toggle for Block third-party cookies to off.

    • Add a site the allowed list:

      1. Click Add in the Allow section at the bottom of the Cookies menu.

      2. Enter cdn.walkme.com then click Add.