myCARFAX Does Not Respond
Symptom(s)
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myCARFAX shows as Connected in the setup screen, but does not respond after the 24 hour connection period.
Possible Cause(s)
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The Company Name field contains special characters.
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Examples: & # " ' , * .
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Suggested Solution(s)
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Contact CARFAX support for assistance with integrating myCARFAX and Manage Online.