ALLDATA News is our monthly e-newsletter with Tech Tips, industry trends, business strategies, and product news. Whether you’re a new tech or a seasoned shop owner, there’s something in ALLDATA News for you.
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It has been said that you only get one chance to make a first impression. While that is true, it is equally true that we get multiple chances to improve on or ruin that impression. Nowhere is that truer than in customer relations. It’s also true in marriage…
Problem: The car was a sublet from a body shop
after they did repairs because the radio, turn signals, low beams
and the low-speed wipers were inoperative. The steering column
switches and front ECU had already been replaced.
Vehicle: 2014 Ford Fusion,
FWD, L4-2.0L Turbo, Automatic Transmission
Problem: A DTC, U0401 (Invalid Data Received
from ECM/PCM A) won’t clear from all modules after recent
collision repairs were made. The scan tool also reported an
ABS/TCS steering module message. The vehicle had been in a
rear-end collision and the front bumper was damaged as well.