ALLDATA News is our monthly e-newsletter with Tech Tips, industry trends, business strategies, and product news. Whether you’re a new tech or a seasoned shop owner, there’s something in ALLDATA News for you.
Missed the latest copy? Check out the current articles below.
When you’re looking for something good to eat, diesel fuel is probably not in your food pyramid. Yet, there are critters that like to feast on diesel fuel and their munching can create major headaches for operators of diesel engines.
Shops struggle with parts pricing and sometimes ignore the link between parts markup and shop profit margins. Healthy shops often sell parts for more than the “street price.” The concern shop owners face is how much over that retail price they should mark up the parts and how to make the markup process as painless as possible.
At the NIADA Convention and Expo, George Verkamp (shown above), Vice President of Sales & Business Development at ALLDATA, and Doug Turner, Director of Service Operations at Byrider, revealed a statistic: the #1 reported problem facing independent dealers today is the increased cost of doing business. Why? Running a service department is increasingly complex and it’s more and more difficult to maintain margins.
Yet, hope is not lost. According to Verkamp and Turner, technology can offset five key factors that threaten your profits.
Problem: The customer stated that none of
the power door locks were functioning. At first it was just one
door, then another, then another until none of them were working.
It didn’t matter if she used the key fob or the switches in the