Product Support

Viewing and Clearing P-Codes/DTCs

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Select a connection type:

  1. Connect to the vehicle. 

  2. From the Diagnostics or Basic Diagnostics app, select DTCs.

  3. The total number of DTCs will be displayed next to the corresponding vehicle system on the Diagnostic Trouble Codes screen.

    • Red: DTCs present for the associated system

    • Green: No DTCs present for the associated system

    • Grey icon: No communication to the module. (Possible reasons include: faulty module, module disconnected, or vehicle was not originally equipped with the module, etc.)

    • Note: Basic Diagnostics will display generic emissions-related DTC information only.

 

Viewing DTC Repair Information

  1. From the Diagnostic Trouble Codes screen, select a vehicle system >> select a code.

  2. Tap Repair Article

The associated OE repair article will display.

Clearing DTCs

  1. From the Diagnostic Trouble Codes screen, tap Clear Codes.

    • Note: The codes will still appear in the scan History.

Viewing DTC History

Note - DTC History is automatically saved based on the vehicle's VIN.

While connected to a vehicle

  1. From the DTCs screen, tap History.

  2. The previous scan activity will display >> select a scan for more detailed information.

Recently scanned vehicles

  1. From the app homepage, select Recent Vehicle Scans.

  2. Select a vehicle from the list.

  3. The previous scan activity will display >> select a scan for more detailed information.

Viewing Freeze Frame Data

  1. Select a DTC from the list.

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  2. Select the Freeze Frame dropdown to display available Freeze frame data when available.

Exporting DTC Scan

See Export DTC Scan for instructions.