Misc. FAQs
How Do I Turn Off / Disable Suggested Jobs?
How Do I Get End Of Day (EOD) Information?
What is a Job Grouping?
Can I Translate ALLDATA Manage Online to a Different Language?
Can I Change the Sender Phone Number When Sending Text Messages to Customers?
Can I Change the Total Balance Due on an Invoice?
How Do I Change My Outgoing Email Address When Messaging Customers?
What Does ACES Mean?
QuickBooks Desktop Export FAQ
How Can I Record a Partial Payment?
How Do I Change My Company Name?

Can I Translate ALLDATA Manage Online to a Different Language?

Computer Basics
Clearing Browser Cache
Turning on Password Saving
Translating Websites to Other Languages
What is a Browser and How Do I Know Which One I'm Using?
Checking and Installing Windows Updates
Creating Shortcuts, Favorites and Bookmarks
Downloading Files from the Internet
Restricting Internet Access to Only Approved Sites
Restarting Your Computer
Looking up the Version of Windows
Looking up the CPU (Processing Speed) and RAM (Memory)
Looking up the Free Space on the Hard Drive
Looking up the Computer's IP Address
Looking up the System Type (32-bit or 64-bit)
Turning Off IE7 Compatibility View for ALLDATA Websites
Updating the Time, Date and Time Zone

Translating Websites to Other Languages

Repair Order Options
Cloning and Hiding Jobs
Good Better Best Jobs
Adding Work Performed Notes and Advisory Notes
Requiring and Assigning Job Categories
Using Suggested Jobs
Adding and Invoicing Warranty Jobs
Adding and Invoicing Fleet Vehicles
Tracking Technician Cost & Time
Assigning Service Writers and Technicians to the Work Document
Using the "Add Job" Button to Build a Work Document
Crediting an Invoice
Issuing Refunds
Enabling and Using myCARFAX
Recording Disposal of Parts on an Invoice
Creating and Editing Custom Jobs
Applying Shop Supplies Fees and Hazmat Fees to Repair Orders
Using Deferred Work
Authorizing Repair Orders
Making Deposits on Repair Orders
Financials
Creating a Cash Invoice
Recording a Partial Payment
Applying Discounts
Using Split Payment to Close an Invoice
Including Payment Details on an Invoice
Crediting an Invoice
Exporting to QuickBooks Desktop Export

Crediting an Invoice

Repair Order Options
Cloning and Hiding Jobs
Good Better Best Jobs
Adding Work Performed Notes and Advisory Notes
Requiring and Assigning Job Categories
Using Suggested Jobs
Adding and Invoicing Warranty Jobs
Adding and Invoicing Fleet Vehicles
Tracking Technician Cost & Time
Assigning Service Writers and Technicians to the Work Document
Using the "Add Job" Button to Build a Work Document
Crediting an Invoice
Issuing Refunds
Enabling and Using myCARFAX
Recording Disposal of Parts on an Invoice
Creating and Editing Custom Jobs
Applying Shop Supplies Fees and Hazmat Fees to Repair Orders
Using Deferred Work
Authorizing Repair Orders
Making Deposits on Repair Orders

Tracking Technician Cost & Time

Repair Order Options
Cloning and Hiding Jobs
Good Better Best Jobs
Adding Work Performed Notes and Advisory Notes
Requiring and Assigning Job Categories
Using Suggested Jobs
Adding and Invoicing Warranty Jobs
Adding and Invoicing Fleet Vehicles
Tracking Technician Cost & Time
Assigning Service Writers and Technicians to the Work Document
Using the "Add Job" Button to Build a Work Document
Crediting an Invoice
Issuing Refunds
Enabling and Using myCARFAX
Recording Disposal of Parts on an Invoice
Creating and Editing Custom Jobs
Applying Shop Supplies Fees and Hazmat Fees to Repair Orders
Using Deferred Work
Authorizing Repair Orders
Making Deposits on Repair Orders

Issuing Refunds

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