Say that you decide to restore a 1958 Cadillac Eldorado Brougham 365 Tri-Power with the special air suspension system, a rare car even in its day. Where would you get the information to repair this magnificent, tail-finned beast?

Keeping your technicians up-to-date with the latest technology is obviously a good investment. Well-trained techs mean fewer come-backs, faster repairs and happier customers and this means more cash in the register.  But what about your front counter? A lack of training here can create a silent erosion of your customer base and revenue you may not be aware of.